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Testimonials

  • Hello, As promised, here\'s my feedback, especially after my purchase during the Christmas period: I was a bit skeptical to see a cake labelled as an original Anglo-Indian plum cake from Kolkata. In my 7 years in Bangalore, no christmas cake had tasted close to it. I was curious about this Towness claim, decided to take a chance and order it. Boy, was I glad I did! It was the best Christmas gift for my husband, whose every childhood Christmas celebration in Kolkata had that cake. If he says it\'s the real deal, it is! Towness, the cake is priced at over Rs.100 than it is priced in Kolkata. A more competitive pricing will make it easier to buy it more often. Another feedback is that please start sealing the packets in which the fruits and vegetables are delivered. Right now we accept the delivery simply on trust that the weight ordered is what has been delivered. That belief has wavered many times and I have asked the delivery person, disbelievingly, multiple times if I was being given what I had ordered. I did it today too. Since you have not given me reason to doubt the quality of the products, this will be the only reason I will think twice about ordering fresh food from you in the future.
    Aparna Dasgupta Pinto
  • I have been shopping with Town Essentials for over 2 yrs now. I am a very regular online shopper, having tried all major sites like Zopnow & Big Basket. However, quality has always been an issue with the other sites, especially vegetables and fruits. But Town Ess has always supplied the freshest vegetables fruits, which are much better than the ones available at malls and other big stores. Being a working professional with two small kids, Town Ess has come as a blessing for me. I wholeheartedly thank the entire team of Town Ess for their superb work.
    Navalika Singh
  • Dear Towness Staff, I want to thank all the staff and authorities who belong to Townness, who are a great help to working people like us who have no time to waste on shopping sprees. (I am an internet author and have to sit before the computer day and night.) As far as I have heard, there is no city in India that is blessed with an online shopping facility as provided by you people, with such quality products and such a variety of fresh fruits and vegetables. (cut vegetables and fruits -so fresh and so good; thanks a lot!) Your pre-paid system saves so much headache about accounting and calculations! I am forced to shop in ZN and BB for some branded products not available with you. But their vegetables and fruits are as worse as the old stocks available in malls and street shops. (cut vegetable in BB is too expensive and stale, even with all the technology they boast off) And mostly there is very rarely a case where the goods are not damaged or wrong things delivered; especially in ZN which makes some mistake with each delivery in accounting and billing; and does not check the quality of goods which are supplied. I am really thankful to you people for making life so easy for people like us by providing such excellent service. Mistakes do happen; after all we are human. But your customer care department offers a wonderful service and there is no regrets about anything. I once again offer my thanks to your organization, for the excellent services provided. Wishing all the staff success and prosperity. Yours sincerely Lakshmi Narayana
    Lakshmi Narayana
  • Dear Town Essentials, I would like to commend you on the quality of your produce, friendly delivery team, excellent customer service and various other eco-friendly offerings and initiatives. All round goodness with just a click of the button from home. I never worry or fuss about picking my own veg/fruit not because its convenient but because I can totally trust someone else to pick it for me ! I haven\'t had this luxury or satisfaction despite living outside India for 30 plus years. You really stand out as a service that\'s unique, has some values around which it is founded and operated. Kudos to your team and Stay true ! Thank you
    Reshma M
  • Good quality product. Prices are as per market. impressed with home delivery person. Thanks for good customer care and best of luck.
    Prema agarwal
  • A big shoutout and thank you to team Town! The day before Diwali, I tried ordering gulab jamoons from the site, only to find that a system glitch would only let me order half a dozen. I needed 60. I wrote a note on my order asking if it would be possible for them to give me five dozen jamoons the next day. Amar called and said it could be arranged. The next day - Diwali morning - however, he called again and said that it wouldn\'t be possible... but that since he had already committed to deliver, he would arrange to have jamoons picked up from Bhagatram Sweets on Commercial Street and delivered to my home. I gratefully accepted. He also mentioned that Town\'s jamoons are made to be as close to the Bhagatram recipe as possible, because they are considered to be the best in Bangalore. The Bhagatram jamoons arrived as promised. But guess what? Having tasted both Bhagatram and Towness jamoons, my family and I strongly feel that the Towness version is far, far superior - they are much bigger, have a better texture, are much more economical, and most importantly they just taste better. Thank you, and kudos to team Town on going out of the way to delight its customers even on a holiday. Oh, and for making kickass jamoons!
    Suman Bolar
  • Best quality...best service...Three cheers to Towness
    Nitin Jagtap
  • I have been buying groceries online for last 8 months. Used BB and ZopNow a lot. But the usual issues with these sites are- 1. poor quality of vegetables 2. products almost about to expire Town Essentials outperforms everyone else in this regard. The quality of vegetables and fruits is better than that available in stores like MK Retail or Spencer. Just love the freshness of every product. the freebies are amazing too. Thanks TE for being such a delight
    Aditya Mathur
  • Town Promo Balance - It is a great concept helping consumers to accumulate points & purchase when they need rather than just stock up! Also many products in your promotional range are really good. Keep delivering wonderful products, tasty ready to eat stuff & innovating! Keep up the good work!
    Ramachandran R V
  • Thanks to Town Essentials the whole experience of shopping for grocery has changed from the time of giving order to delivery was flawless. Taste and quality of in-house prepared products like Garlic Rasam, Chutney powders, Pickles are fantastic.
    David SR