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Testimonials

  • Hello, As promised, here\'s my feedback, especially after my purchase during the Christmas period: I was a bit skeptical to see a cake labelled as an original Anglo-Indian plum cake from Kolkata. In my 7 years in Bangalore, no christmas cake had tasted close to it. I was curious about this Towness claim, decided to take a chance and order it. Boy, was I glad I did! It was the best Christmas gift for my husband, whose every childhood Christmas celebration in Kolkata had that cake. If he says it\'s the real deal, it is! Towness, the cake is priced at over Rs.100 than it is priced in Kolkata. A more competitive pricing will make it easier to buy it more often. Another feedback is that please start sealing the packets in which the fruits and vegetables are delivered. Right now we accept the delivery simply on trust that the weight ordered is what has been delivered. That belief has wavered many times and I have asked the delivery person, disbelievingly, multiple times if I was being given what I had ordered. I did it today too. Since you have not given me reason to doubt the quality of the products, this will be the only reason I will think twice about ordering fresh food from you in the future.
    Aparna Dasgupta Pinto
  • I have been buying groceries online for last 8 months. Used BB and ZopNow a lot. But the usual issues with these sites are- 1. poor quality of vegetables 2. products almost about to expire Town Essentials outperforms everyone else in this regard. The quality of vegetables and fruits is better than that available in stores like MK Retail or Spencer. Just love the freshness of every product. the freebies are amazing too. Thanks TE for being such a delight
    Aditya Mathur
  • Love the service! Love the quality of the vegatables and groceries!
    PADMA NAYAK
  • Thanks to Town Essentials the whole experience of shopping for grocery has changed from the time of giving order to delivery was flawless. Taste and quality of in-house prepared products like Garlic Rasam, Chutney powders, Pickles are fantastic.
    David SR
  • If there is one online grocery store that is truly customer focused, then it is Town Essentials. As an enthusiast I tried multiple online stores till date including many those who advertise heavily. At Town Ess you get good quality products including groceries at reasonable prices and excellent delivery. I have become a repeat customer for Town Ess and many times I dont mind paying the extra 30 rupees for delivery for the quality of the products I get. I never had to worry if Town Ess would ship outdated stuff. Their range of promotional products are pretty good and this is also one of things I love about Town Ess. We like their milk bread and get it almost every time.
    Vijay Bhaskar
  • Good quality product. Prices are as per market. impressed with home delivery person. Thanks for good customer care and best of luck.
    Prema agarwal
  • Thanks for sending the new whole wheat bread sample- It was amazing - very tasty, flavorful and moist. The half loaf was devoured in a day between the 3 of us. Keep up the good work!
    Subha Velayutham
  • A big shoutout and thank you to team Town! The day before Diwali, I tried ordering gulab jamoons from the site, only to find that a system glitch would only let me order half a dozen. I needed 60. I wrote a note on my order asking if it would be possible for them to give me five dozen jamoons the next day. Amar called and said it could be arranged. The next day - Diwali morning - however, he called again and said that it wouldn\'t be possible... but that since he had already committed to deliver, he would arrange to have jamoons picked up from Bhagatram Sweets on Commercial Street and delivered to my home. I gratefully accepted. He also mentioned that Town\'s jamoons are made to be as close to the Bhagatram recipe as possible, because they are considered to be the best in Bangalore. The Bhagatram jamoons arrived as promised. But guess what? Having tasted both Bhagatram and Towness jamoons, my family and I strongly feel that the Towness version is far, far superior - they are much bigger, have a better texture, are much more economical, and most importantly they just taste better. Thank you, and kudos to team Town on going out of the way to delight its customers even on a holiday. Oh, and for making kickass jamoons!
    Suman Bolar
  • The best and freshest vegetables in town, delivered to your doorstep. What else is needed in an busy life like ours. I like the way the delivery is always on time and organised and the inhouse products are quite tasty and innovative. The memories of strawberry sandesh is still fresh in my mind.
    Monika Manchanda
  • Dear Town Essentials, I would like to commend you on the quality of your produce, friendly delivery team, excellent customer service and various other eco-friendly offerings and initiatives. All round goodness with just a click of the button from home. I never worry or fuss about picking my own veg/fruit not because its convenient but because I can totally trust someone else to pick it for me ! I haven\'t had this luxury or satisfaction despite living outside India for 30 plus years. You really stand out as a service that\'s unique, has some values around which it is founded and operated. Kudos to your team and Stay true ! Thank you
    Reshma M