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Testimonials

  • I\'ve been a customer with town essentials for about a year I think. Being a working woman, ordering for veggies, fruits and other groceries online is a boon! I really like that the produce is fresh ,neatly packed and priced well. Customer support is great- there are timely SMSs and emails about delivery. There\'s also an SMS if there will be a delay! Delivery staff are very pleasant as are the folks who follow up after a delivery. Indeed very professional. Town\'s certainly got a long term customer in me!
    Shuba Krishna
  • Dear Towness Staff, I want to thank all the staff and authorities who belong to Townness, who are a great help to working people like us who have no time to waste on shopping sprees. (I am an internet author and have to sit before the computer day and night.) As far as I have heard, there is no city in India that is blessed with an online shopping facility as provided by you people, with such quality products and such a variety of fresh fruits and vegetables. (cut vegetables and fruits -so fresh and so good; thanks a lot!) Your pre-paid system saves so much headache about accounting and calculations! I am forced to shop in ZN and BB for some branded products not available with you. But their vegetables and fruits are as worse as the old stocks available in malls and street shops. (cut vegetable in BB is too expensive and stale, even with all the technology they boast off) And mostly there is very rarely a case where the goods are not damaged or wrong things delivered; especially in ZN which makes some mistake with each delivery in accounting and billing; and does not check the quality of goods which are supplied. I am really thankful to you people for making life so easy for people like us by providing such excellent service. Mistakes do happen; after all we are human. But your customer care department offers a wonderful service and there is no regrets about anything. I once again offer my thanks to your organization, for the excellent services provided. Wishing all the staff success and prosperity. Yours sincerely Lakshmi Narayana
    Lakshmi Narayana
  • If there is one online grocery store that is truly customer focused, then it is Town Essentials. As an enthusiast I tried multiple online stores till date including many those who advertise heavily. At Town Ess you get good quality products including groceries at reasonable prices and excellent delivery. I have become a repeat customer for Town Ess and many times I dont mind paying the extra 30 rupees for delivery for the quality of the products I get. I never had to worry if Town Ess would ship outdated stuff. Their range of promotional products are pretty good and this is also one of things I love about Town Ess. We like their milk bread and get it almost every time.
    Vijay Bhaskar
  • One of the things I had in mind this year is to give thanks to you, My Go to Online Grocer & Store for all my kitchen needs. A friend introduced me to online shopping exactly a year back & i haven\'t looked back. I applaud your team for striving to keep us happy, keep our grocery needs met every single time. As a thank you, I\'m posting a photo. An Assamese by birth & food habits, married to a Bangalorean. I tried my hands at home style Sambhar yday for the first time, coincidence or not I realised later that every single ingredient has been from Towness in my Sambhar so I had to share this! Here\'s to many more ... Keep up the great work team
    Mohsina Yasmin
  • A big shoutout and thank you to team Town! The day before Diwali, I tried ordering gulab jamoons from the site, only to find that a system glitch would only let me order half a dozen. I needed 60. I wrote a note on my order asking if it would be possible for them to give me five dozen jamoons the next day. Amar called and said it could be arranged. The next day - Diwali morning - however, he called again and said that it wouldn\'t be possible... but that since he had already committed to deliver, he would arrange to have jamoons picked up from Bhagatram Sweets on Commercial Street and delivered to my home. I gratefully accepted. He also mentioned that Town\'s jamoons are made to be as close to the Bhagatram recipe as possible, because they are considered to be the best in Bangalore. The Bhagatram jamoons arrived as promised. But guess what? Having tasted both Bhagatram and Towness jamoons, my family and I strongly feel that the Towness version is far, far superior - they are much bigger, have a better texture, are much more economical, and most importantly they just taste better. Thank you, and kudos to team Town on going out of the way to delight its customers even on a holiday. Oh, and for making kickass jamoons!
    Suman Bolar
  • Town Promo Balance - It is a great concept helping consumers to accumulate points & purchase when they need rather than just stock up! Also many products in your promotional range are really good. Keep delivering wonderful products, tasty ready to eat stuff & innovating! Keep up the good work!
    Ramachandran R V
  • The best and freshest vegetables in town, delivered to your doorstep. What else is needed in an busy life like ours. I like the way the delivery is always on time and organised and the inhouse products are quite tasty and innovative. The memories of strawberry sandesh is still fresh in my mind.
    Monika Manchanda
  • Hello, As promised, here\'s my feedback, especially after my purchase during the Christmas period: I was a bit skeptical to see a cake labelled as an original Anglo-Indian plum cake from Kolkata. In my 7 years in Bangalore, no christmas cake had tasted close to it. I was curious about this Towness claim, decided to take a chance and order it. Boy, was I glad I did! It was the best Christmas gift for my husband, whose every childhood Christmas celebration in Kolkata had that cake. If he says it\'s the real deal, it is! Towness, the cake is priced at over Rs.100 than it is priced in Kolkata. A more competitive pricing will make it easier to buy it more often. Another feedback is that please start sealing the packets in which the fruits and vegetables are delivered. Right now we accept the delivery simply on trust that the weight ordered is what has been delivered. That belief has wavered many times and I have asked the delivery person, disbelievingly, multiple times if I was being given what I had ordered. I did it today too. Since you have not given me reason to doubt the quality of the products, this will be the only reason I will think twice about ordering fresh food from you in the future.
    Aparna Dasgupta Pinto
  • I have been buying groceries online for last 8 months. Used BB and ZopNow a lot. But the usual issues with these sites are- 1. poor quality of vegetables 2. products almost about to expire Town Essentials outperforms everyone else in this regard. The quality of vegetables and fruits is better than that available in stores like MK Retail or Spencer. Just love the freshness of every product. the freebies are amazing too. Thanks TE for being such a delight
    Aditya Mathur
  • Love the experience of shopping from The Town Food Club. Highly recommend the same ... saves sooo much time & gets u handpicked freshest n exotic veggies n fruits .. hassle free (plus at the most reasonable prices )!!!
    Suruchi Gaba