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Testimonials

  • We just moved back from US and we find Towness to be perhaps the best grocery store particularly for fresh vegetables and organic supplies. Their staff are very courteous and honest. I had a situation where the honey bottle had leaked they immediately refunded me the amount and credited to my account. No questions were asked. I would highly recommend Towness for high quality groceries and more important you will enjoy the overall shopping experience. I also enjoyed the first time gift and promotional items that is part of every time shopping.
    Nandita Dasgupta
  • Dear Towness Staff, I want to thank all the staff and authorities who belong to Townness, who are a great help to working people like us who have no time to waste on shopping sprees. (I am an internet author and have to sit before the computer day and night.) As far as I have heard, there is no city in India that is blessed with an online shopping facility as provided by you people, with such quality products and such a variety of fresh fruits and vegetables. (cut vegetables and fruits -so fresh and so good; thanks a lot!) Your pre-paid system saves so much headache about accounting and calculations! I am forced to shop in ZN and BB for some branded products not available with you. But their vegetables and fruits are as worse as the old stocks available in malls and street shops. (cut vegetable in BB is too expensive and stale, even with all the technology they boast off) And mostly there is very rarely a case where the goods are not damaged or wrong things delivered; especially in ZN which makes some mistake with each delivery in accounting and billing; and does not check the quality of goods which are supplied. I am really thankful to you people for making life so easy for people like us by providing such excellent service. Mistakes do happen; after all we are human. But your customer care department offers a wonderful service and there is no regrets about anything. I once again offer my thanks to your organization, for the excellent services provided. Wishing all the staff success and prosperity. Yours sincerely Lakshmi Narayana
    Lakshmi Narayana
  • Hi team, My 1st order from TownEssentials was delivered yesterday & I shud commit that I was extremely happy after seeing the fresh vegetables, fruits & greens. Greens (Palak, corriander, pudhina) especially were very tender & fresh. Really worth for the money spent. Thanks to the Town Essentials team for delivering quality products. Thanks! Deepa Shanker
    Deepa Shanker
  • Hello, As promised, here\'s my feedback, especially after my purchase during the Christmas period: I was a bit skeptical to see a cake labelled as an original Anglo-Indian plum cake from Kolkata. In my 7 years in Bangalore, no christmas cake had tasted close to it. I was curious about this Towness claim, decided to take a chance and order it. Boy, was I glad I did! It was the best Christmas gift for my husband, whose every childhood Christmas celebration in Kolkata had that cake. If he says it\'s the real deal, it is! Towness, the cake is priced at over Rs.100 than it is priced in Kolkata. A more competitive pricing will make it easier to buy it more often. Another feedback is that please start sealing the packets in which the fruits and vegetables are delivered. Right now we accept the delivery simply on trust that the weight ordered is what has been delivered. That belief has wavered many times and I have asked the delivery person, disbelievingly, multiple times if I was being given what I had ordered. I did it today too. Since you have not given me reason to doubt the quality of the products, this will be the only reason I will think twice about ordering fresh food from you in the future.
    Aparna Dasgupta Pinto
  • The Towness.com service is extremely good. Something very special about Towness.com is that though they are an online service, they allow the customers to check the grocery at time of delivery and return it with no questions asked. Just like visiting the market in person, seeing, selecting and picking produce from the comfort of one\'s home. Packing and delivery is very eco-friendly. Finally the best part of shopping with towness.com is, they are extremely passionate about everything they do and that is the reason why I buy from them!!!!
    Rashmi Darad
  • Love Towness, it\'s been a fabulous experience throughout with fresh produce, timely delivery, prompt updates, efficient packaging and at-home service!! What more could I ask for to save myself some precious time ever since my little baby girl arrived. Thank you, and keep it up.
    Pratima Moray
  • A big shoutout and thank you to team Town! The day before Diwali, I tried ordering gulab jamoons from the site, only to find that a system glitch would only let me order half a dozen. I needed 60. I wrote a note on my order asking if it would be possible for them to give me five dozen jamoons the next day. Amar called and said it could be arranged. The next day - Diwali morning - however, he called again and said that it wouldn\'t be possible... but that since he had already committed to deliver, he would arrange to have jamoons picked up from Bhagatram Sweets on Commercial Street and delivered to my home. I gratefully accepted. He also mentioned that Town\'s jamoons are made to be as close to the Bhagatram recipe as possible, because they are considered to be the best in Bangalore. The Bhagatram jamoons arrived as promised. But guess what? Having tasted both Bhagatram and Towness jamoons, my family and I strongly feel that the Towness version is far, far superior - they are much bigger, have a better texture, are much more economical, and most importantly they just taste better. Thank you, and kudos to team Town on going out of the way to delight its customers even on a holiday. Oh, and for making kickass jamoons!
    Suman Bolar
  • Love the experience of shopping from The Town Food Club. Highly recommend the same ... saves sooo much time & gets u handpicked freshest n exotic veggies n fruits .. hassle free (plus at the most reasonable prices )!!!
    Suruchi Gaba
  • Received the product on time before my request. Products intact & the quality really good. Really impressed with fresh Vegetables & Fruits delivered. Hope to associate with you all regularly. Thanks.
    LAVANYA IYER
  • Hi Towness team, I just wanted to say a big thank you to you for making my life soooo much easier! Zgreat service and excellent products. It\'s wonderful that I can rely on you for quality vegetables, and supplies, and if there\'s ever a concern, your people address it immediately. I hope you grow from strength to strength! And just so you know, we are big fans of your pasta sauce, I look forward to trying out more of your products :)
    Anuradha Kolhatkar